Clapham Privacy

1. Information Clapham Collects

Clapham collects and processes several types of personal information, including:

2. How Clapham Uses Your Data

Clapham uses your personal information for the following purposes:

• Service Provision (Clapham Contract):
  • Processing and managing your Clapham vehicle rental bookings and agreements. Verifying your identity and confirming you meet our rental requirements. Facilitating vehicle collection and return processes. Processing payments and administering deposits and charges.
• Clapham Customer Communication (Legitimate Interest/Contract Performance):
  • Sending Clapham booking confirmations, updates, and rental access details. Responding to your inquiries and providing Clapham customer support. Notifying you of changes to Clapham services or policies.
• Marketing (Clapham Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates from Clapham where you have provided consent or where we rely on a legitimate interest. You can opt out at any time.
• Clapham Service Improvement (Legitimate Interest):
  • Analyzing Clapham's website usage to improve user experience and functionality. Conducting research to improve Clapham's vehicle fleet and services.
• Legal Compliance (Clapham Obligations):
  • Meeting legal, regulatory, and tax obligations. Preventing fraud and maintaining the security of our services. Resolving disputes and enforcing Clapham's terms and conditions.

3. Information Sharing at Clapham

Clapham may share your personal information with:

• Clapham Providers: Third-party companies that assist Clapham in delivering its services, such as payment processors, IT support providers, and maintenance services. These companies are contractually obliged to protect your data.

Clapham does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Clapham implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage method can be guaranteed to be completely secure.

5. Retention Policy

Clapham retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary according to the category of information and the context of processing.

6. Your Rights at Clapham

Under UK data protection law, Clapham gives you these rights:

• Rights of Access: Request a copy of the personal information Clapham holds about you.

To exercise these rights, contact Clapham using the details below.

7. Cookies and Tracking for Clapham

Clapham.K’s website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and customise content. You can manage your cookie preferences through your browser settings.

8. Clapham Updates

Clapham may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Clapham recommends that you review this policy regularly.

9. Contact Clapham

For questions about this Privacy Policy or Clapham’s data practices, please contact us: